Frequently Asked Questions
What follows covers the common questions. For anything unusual, contact@bridegear.shop is read by the same people who pack the orders.
Do the cook sets really nest together?
Where a set is sold as nesting, the listing gives the piece count and the capacities. Pack sizes come from the manufacturer; we do not estimate them.
Will a pot set work with my stove?
Listings name the stove type a pan or skillet was designed around where the maker specifies it. If a listing does not say, treat it as a general camp pot rather than assuming a fit.
What does shipping cost?
Delivery is $9.25 per order to any US address and free from $59 upwards. Allow 1 business day for us to pack and 3–6 business days for the carrier.
Can I return kit I have not used?
Within 30 days of delivery, email contact@bridegear.shop and we will authorise the return. Send it back unused and in its packaging; the refund is issued 3–5 business days after arrival.
What payment options are there?
At present the accepted method is Cash on Delivery. Anything not visible at checkout is not something we can process.
Still stuck?
Email contact@bridegear.shop or call +1 (424) 268-4378. We are open Tuesday–Friday 11:00 AM–7:00 PM · Saturday 10:00 AM–6:00 PM · Sunday 12:00 PM–5:00 PM · Closed Monday (PT).